The personal experience of Joanne & Graeme from Ireland
We came to Newlife after being recommended by a friend. Before this we had an awful experience with a clinic in Spain that left us emotional and financially broken. As a couple we had decided we couldn’t put ourselves through anymore fertility treatment and have the same experience and outcome we had had in the past. My friend recommended we speak with Chrysa and her team in Newlife they had been successful first time and were currently pregnant with twins.
After some thought I emailed Chrysa and she replied within the hour with a concise empathic email suggesting we set up an initial skype meeting to discuss our past and possible future treatment. I was extremely impressed with the timely response! After our initial skype meeting with Dr Dovas and Chrysa I knew they were a completely different clinic than we had dealt with in the past. They listened to our whole story (through my constant tears!) were extremely caring, reassuring and answered my endless questions. They didn’t brush our experience off in a dismissive manner in fact they did the opposite and reassured us it wasn’t us and they would work even harder to reassure us in the process. I can honestly say they didn’t disappoint in any way. Throughout many emails, skype calls and our visits to the clinic ALL my questions were answered in an efficient and timely manner with understanding and genuine care. I believe Chrysa, Maroula and the team treated me like they would want one of their family treated. The personal care I got from the clinic was second to none. The knowledge of the team is incredible and delivered in a respectful caring manner. You are never made to feel like a number and we completely trusted them throughout the whole process. We were successful and now expecting twins, but I can honestly say even if we were not there is nothing the newlife team could have done more to make us a family.
We cannot thank you all enough and we are looking forward to bringing the babies to meet you all.